Betting Clerks Opportunity For South African Unemployed
Minimum experience: Entry Level
Company primary industry: Gambling and Casinos
Job functional area: Other
Description:
Join the Hollywoodbets Purple Team and be a part of a major South African success story. Starting small in Durban, Hollywoodbets has become a leading brand in Africa and the UK, with plans to expand further. Our skilled team is determined to grow worldwide and welcomes challenges. Join us and aim high!
The person hired will run branch operations, which includes taking bets, raising stakes, handling money, paying out winnings, assisting customers, and following regulations.
With Hollywoodbets You Will:
-Work with a motivated team to come up with new ideas and reach goals.
-Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
-Advance your career with our training and supportive environment.
You Bring:
-1-2 years’ experience in the Gaming industry.
A Bonus To Have:
-Valid driver’s license
-Related Diploma/Degree
-Matric Certificate
Your responsibilities will include:
Helping Branch Growth:
-Ensure betting boards are updated timeously.
-Updating of memos, card changes, results and scratching which occur throughout the day.
-Know all the betting rules, odds, and payouts.
-Know the betting limits and contact the relevant departments before accepting bets over those limits.
-Tell supervisors when taking big bets that don’t need approval.
Managing Sales:
-Manage cash within the branch according to defined processes/procedures and minimize risks,
Theft/fraud.
-Team members are to be alert to emerging attempts to defraud the company.
Handling Cash Management:
-Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
-Team leaders should check the cash during the day.
-Any cash that is missing must be taken care of right away. If it’s less than R250.00, the staff member must pay it back into the Hollywood that same day.
-All cash differences, both shortages and overages, must be reported to the team leader and written down correctly.
Branch Condition:
-Keep the branch clean and organized, following Hollywood’s standards.
-Keep your workspace in good shape.
-Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results,Off-line)
Customer Care:
-Always be friendly, helpful, polite, and respectful to customers.
-Deal with customer complaints quickly and give customers good feedback.
-Get to know regular customers well.
-Make customer service a top priority in the branch and always serve customers with a positive attitude.
Compliance:
-Follow the company’s rules for how things should be done.
-Obey the ethics rules and report any dishonest actions.
-Team members must wear the correct Hollywood uniform while working.
-Team members are not allowed to accept bets on credit.
-Team members cannot take bets while working and wearing the Hollywood uniform.
-Team members can place bets as customers when they are not working and not wearing the Hollywood uniform.
-Team members are not allowed behind the terminal counters when they are not working.
-Team members who are working cannot use the Limited pay-out machine.
Values:
-Always promote the Hollywood values.
-Follow the values yourself and be a role model for other team members.
What You’ll Bring To The Team:
-Good at analyzing information.
-Good computer skills.
-Ability to think creatively.
-Strong feeling of responsibility.
-Ability to work well when stressed and meet deadlines.
-Pay close attention to details.
-Able to plan well to meet deadlines.
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